Privacy Policy

Last updated: 8 October 2026

This Privacy Policy explains how the International School of French Baking & Patisserie, operated by ISFBP Culinary & Hospitality LLP ("ISFBP", "we", "us"), collects, uses, shares and protects personal information when you visit isfbp.com or enrol in our programs.

1. Information We Collect

We collect information you provide directly to us, including when you submit an enquiry, lead, or admission form, or make a payment. This may include:

• Name, email address and phone number
• Postal/residential address (for admissions and billing)
• Program and course preferences
• Educational background and professional information (admission form)
• Health, medical and allergen information you choose to disclose for safety purposes during a program
• Payment-related information processed through our payment gateway (see Section 4)

2. How We Use Your Information

We use the information we collect to:

• Process enquiries, admissions and enrolments
• Communicate with you about programs, batches and schedules
• Process payments and maintain fee records
• Ensure student health and safety during practical sessions
• Send marketing communications about new programs or masterclasses, where you have not opted out
• Improve our Website and services

3. Cookies & Analytics

Our Website uses cookies and similar technologies, including Google Analytics, Meta Pixel, and other relevant analytics and marketing tools, to understand how visitors use the site, measure the performance of our marketing campaigns, and improve our services. These tools may collect information such as your IP address, browser type, pages visited, and interactions with our content, which may be used to show you relevant advertising for ISFBP programs on other platforms. You can control or disable cookies through your browser settings, though this may affect how the Website functions.

4. Payment Processing

Online payments made through the Website are processed by our payment gateway partner, Easebuzz. We do not store your full card number, CVV, UPI PIN or net-banking credentials on our servers — these are collected and processed directly by Easebuzz in accordance with applicable payment card industry (PCI-DSS) security standards.

5. How We Share Your Information

We do not sell your personal information. We may share information with:

• Our payment gateway partner (Easebuzz), to process transactions
• Analytics and advertising partners (such as Google and Meta), to measure site performance and show relevant marketing
• Service providers who help us operate the Website, forms and communications (e.g. form/email providers)
• Government or regulatory authorities, where required by law

6. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Children's Information

Where a program applicant is a minor, information is collected with the consent of, and alongside, a parent or legal guardian, as outlined in our admission process.

8. Your Rights

You may contact us to request access to, correction of, or deletion of your personal information, subject to any legal or administrative record-keeping requirements (e.g. fee and admission records).

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "last updated" date at the top of this page reflects the most recent revision.

10. Grievance Redressal

If you have any concerns about how your personal information is handled, please contact our designated grievance officer, Hrishikesh Khoje, at Hrishikesh@arihantacs.edu.in or +91 96840 33955, or reach out via our Contact Us page.